Support telephone numbers & email addresses
Contact our application and technical experts
For agencies in the U.S., call +1 646 638 0400
For reps and stations in the U.S., call +1 212 633 5780
For support in Canada
For support in UK
Agency support in the U.S.
Systems and applications: Monday-Friday, 9:00 am-8:00 pm
Communications: Monday-Friday, 8:30 am-8:30 pm
All times are in Eastern Time.
| +1 646 638 0400 | ||
|---|---|---|
| Area of Support | Quick Dials | |
| Spot media and traffic | 1 | spot@dds.net |
| Net media and traffic | 2 | net@dds.net |
| Print media | 3 | print@dds.net |
| iDesk | 4 | idesksupport@dds.net |
| Client accounting, spot | 5 + 1 | cliacc@dds.net |
| Client accounting, net | 5 + 2 | cliacc@dds.net |
| Client accounting, print | 5 + 3 | cliacc@dds.net |
| BrandOcean | 6 + 1 | brandoceansupport@dds.net |
| Tempo/Presto/Production | 6 + 2 | prod@dds.net |
| Corporate Accounting | 7 | corp@dds.net |
| Technical support | 8 | techsupport@dds.net |
| Control File (Cfile) and Security | 9 | cfile@dds.net |
Rep and station support in the U.S.
Systems and applications: Monday-Friday, 8:30 am-8:00 pm
Communications: Monday-Friday, 8:30 am-8:00 pm
All times are in Eastern Time.
| +1 212 633 5780 | ||
|---|---|---|
| Area of Support | Quick Dials | |
| Reppak | 1 | rep@dds.net |
| Reppak DARE | 1 | rep@dds.net |
| MediaOcean | 2 | rep@dds.net |
| StationXpress | 2 | rep@dds.net |
| Technical support | 8 | techsupport@dds.net |
| Control File (Cfile) and Security | 9 | cfile@dds.net |
Weekend and holiday system status
Weekend and holiday system status will be announced in the recorded message on those days.
Send us your feedback
For any support issues or feedback please feel free to contact us at:
marianne.vandoorn@dds.net - Marianne van Doorn, director, Client Application Services
casmanagers@dds.net - Client Application Services Managers