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Contact our application and technical experts
(646) 638-0400


Telephone support hours:
Systems and applications: Monday - Friday, 9:00 am - 8:00 pm
Communications: Monday - Friday, 8:30 am - 8:30 pm
All times are in Eastern Time.

  Area of Support Quick Dials Email
  Media Application Support
  Spotpak Order Manager 1 + 1 + 1 spot@dds.net
  Spotpak Media and Traffic 1 + 1 + 3 spot@dds.net
  Spotpak Archive 1 + 1 + 4 spot@dds.net
  Netpak Media and Traffic 1 + 2 + 2 net@dds.net
  Netpak Archive 1 + 2 + 3 net@dds.net
  Printpak Media and Traffic 1 + 3 + 2 print@dds.net
  Printpak Archive 1 + 3 + 3 print@dds.net
  iDesk 1 + 4 idesk.support@dds.net
  Accounting Application Support
  Spot Client Accounting 1 + 1 + 2 cliacc@dds.net
  Net Client Accounting 1 + 2 + 1 cliacc@dds.net
  Print Client Accounting 1 + 3 + 1 cliacc@dds.net
  Corporate 2 + 1 corp@dds.net
  Presto 2 + 3 prod@dds.net
  Production 2 + 2 prod@dds.net
  Accounting, Tempo 2 + 4 prod@dds.net
  BrandOcean 2 + 5 brandoceansupport@dds.net
  Technical Support
  Printing Issues
 3 uscommhelp@dds.net
  Connectivity Issues 4 + 1 uscommhelp@dds.net
  Piano 4 + 5 pcs@dds.net
  Citrix 4 + 4 pcs@dds.net
  PC Applications Issues
(Stereo, CM Viewer, Piano, Daisy)		 4 + 2 pcs@dds.net
  Control File, Security and Packages
  Control File and Security 4 + 3 cfile@dds.net
  Packages and Tracking Overnight Reports and Checks 5 packages@dds.net
  Other
  Weekend System Updates 6  


For any support issues or feedback please feel free to contact us at:

marianne.vandoorn@dds.net - Marianne van Doorn, director, Client Applications Services

casmanagers@dds.net - Client Application Services Managers
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