Support Overview

DDS systems and communications are directly supported via the Customer Solutions Center, account managers and training courses:

The DDS Customer Solutions Center
The Customer Solutions Center (CSC), DDS' front line of support, provide complete support of all DDS systems and the DDS communications network.

DDS Account Teams
Every DDS client is represented by a DDS account team. Account teams provide in-depth support for installation, follow-up, problem solving and general consulting services. Account teams also work with clients to implement DDS system feature requests.

Training and DDS University
DDS conducts extensive training on its systems, available both in-house and at client offices. DDSU offers free classes which provides free real-world training for specific systems and tasks.

DDS Management
DDS senior staff and managers have decades of experience in the advertising systems industry. Senior managers support clients directly and by oversight of Product and Account Teams.